20 Oct 2023 01:00 PM - last edited on 06 Mar 2024 03:36 PM by Michal_Gebacki
Hi team,
i have OneAgent service stopped on the server however ruxitagent java and process logs are still updating. just wanted to get rid off these logs updates. can you help how to achieve or we need to perform uninstallation is the only option??
Thanks
Solved! Go to Solution.
20 Oct 2023 01:12 PM
Did you perform a restart of the application process after disabling OA?
20 Oct 2023 01:25 PM
yes restart is happening on daily basis .....
20 Oct 2023 01:41 PM
If you have correctly executed the stop command from within the CLI then everything should stop.
Linux: https://www.dynatrace.com/support/help/setup-and-configuration/dynatrace-oneagent/installation-and-o...Stop/restart OneAgent on LinuxDynatracehttps://www.dynatrace.com › linux
Windows: https://www.dynatrace.com/support/help/setup-and-configuration/dynatrace-oneagent/installation-and-o...Stop/restart OneAgent on WindowsDynatracehttps://www.dynatrace.com › help
20 Oct 2023 01:44 PM
Remember that you also need to disable the agent process from autostart or init.d when restarting the server - otherwise it will automatically start up.
20 Oct 2023 03:33 PM
yes used below command and checked whether oneagent is running or not. and removed from Autostat as well...
service oneagent status
service oneagent stop
service oneagent status
20 Oct 2023 05:15 PM
Out of curiosity, what entries appear in these logs? On the system I understand that you don't have any additional Dynatrace processes running?
24 Oct 2023 01:59 PM
just gives the connection errors to saas platform
04 Jan 2024 01:23 PM
Hello,
I'm facing the same issue. Were you able to fix it?
08 Jan 2024 11:41 AM
Hello ,
Yes have found the route cause. issue was because of jar files which was getting loaaded with app startup even Dynatrace oneagent was stopped.
fix is made oneagent full stack mode disabled using commands.
./oneagentctl --set-app-log-content-access false
./oneagentctl --set-auto-injection-enabled false
./oneagentctl --set-system-logs-access-enabled false
./oneagentctl --set-infra-only true
Thanks
12 Jan 2024 02:31 PM
Thank You SachinJindal,
This solution works perfectly.
Regards,
15 Jan 2024 01:03 PM
Perfect @Nicolas_S Good to hear....🤝
04 Jan 2024 03:53 PM
Do you have log enrichment enabled?