But RUM is enabled in Dynatrace settings.
Can anyone help with this.
Solved! Go to Solution.
There are several possible reasons, one of them, surprisingly, can be missing license for Digital experience (DEM units) in classic licensing, other can be disabled RUM on the process group (it is enabled by default). Please provide more context of your situation. I recommend running the healthcheck as shown here. where you will likely more detail about the reason.
Thank you for the reply.
2. Upon doing in the health check in dynatrace settings for the application i set up. I can see
I believe that this means it passed all conditions? Is there something else as well that I can check.
Again, thank you for the support!.
Yes, it looks like all technical conditions passed. You just don't have DEM units in your license thus Real User Monitoring is disabled.