We create one web application and then learn to create a mobile application. now we want to merge those applications into just one.
the servers are the same, web/app/db servers.... thats why we do not know if we can merge this?
thank you for your help,
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I don't think you can merge a web and a mobile application. Mobile apps aren't identified just by host/url like web applications.
That being said even in your case where backend systems are shared the application layer is the endpoint/channel that the user is actually interacting with so you would want to see these separately. Different applications can still share the same services, process groups, and hosts. This is why there is that separation of the different layers.
Not necessarily a config as out of the box it will work as long as you have OneAgents installed on all the hosts involved. It's more likely there is something external to Dynatrace interfering and causing the correlation between the application side and the services/backend to be broken (such as required headers being removed by a firewall or proxy etc...). I don't have much experience troubleshooting something like that in Dynatrace and I'm not sure if it would be efficient to use the forums for that regardless so I would suggest opening a support case to investigate better.