19 Dec 2023 04:48 PM - last edited on 20 Dec 2023 08:32 AM by MaciejNeumann
Has anyone successfully created a custom scenario for easyTravel?
I've been tasked with creating training using repeatable problem data. Seems like easyTravel is the appropriate tool.
But... one of my requirements is: ...'make sure we include red herring diagnostics…”the problem seems to be related to this, but after digging into the issue, it’s a symptom of the real issue” '
I'm hoping there's a way to create a custom scenario for this, but I'm not sure how to start.
Thanks
Tom
20 Dec 2023 06:16 AM
Hello Tom,
Can you elaborate more on the scenario you want to achieve, You can create a custom scenario from frontend perspective and from backend as well.
Thanks,
Islam
20 Dec 2023 04:39 PM
Islam,
The problem is, I'm not sure WHAT scenario to create. I've been instructed to create a scenario that leads the user down an incorrect diagnostic path, then allows them to see the real cause of the problem with further digging.
Unfortunately, Dynatrace is VERY good at NOT taking you down the wrong path, but pointing you directly to the real cause.
Just looking for ideas from the community.