Playback failed because the html element could not be found to perform action

[manuel_novas]

Just Helpme!

[Philipp_Kastner · Accepted solution]

Hi Manuel,

this message indicates that one of the elements defined in your clickpath can not be found. You can have a look at the locators used to find the element in the clickpath settings.

If the problem persist, please go ahead an open a support ticket with additional details.

Kind regards, Philipp

[james_leatherma]

I think there is something wrong with the locator during playback. If I record a script with four steps, the second steps fails with that error. However, if I delete the fourth step, everything is located correctly.

With four steps:

After I delete the fourth step:

[Philipp_Kastner]

Hi James,

indeed this looks strange. Could you please go ahead and open a support ticket including steps to reproduce this.

Thank you, Philipp

[SB_12]

hi

We are facing similar issue . has your issue been resolved?

Thanks

Swati

[Sujit]

Hi,

I am facing same issue, did we find any solution yet. 

Thanks,

Sujit

[Lener]

Good afternoon, I also have the same error, which indicates the client that they updated their captcha from version 2 to 3 and from there it began to fail

[Lener]

Could you find a solution to this problem?