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Dynatrace Organizer
Dynatrace Organizer

This is a Self Service Diagnostics article of type Partial-Self-Service.


Self Service Summary

Issue Solution Tasks Alternative
A Dynatrace component is suspected to be vulnerable.

Get in touch with Support after and checking 

  1. Check Dynatrace CVE status (Common Vulnerabilities and Exposures) page at for summaries of known vulnerabilities and exposures in Dynatrace components. 

  2. If no one else has reported the problem, create a support ticket.

    • Gather below listed information with your security team.

    • Create the ticket using this link.

Search CVE-# within the Release Notes 


Support Ticket Content

Work with your Security Team to provide the following Self Service Diagnostics:

  1. Dynatrace component: Which component incl. version is suspected to be vulnerable (e.g. SaaS 1.240, Managed 1.240, OneAgent 1.240, ActiveGate 1.239, Dynatrace API 1.240, Cloud Automation 240.1.0)
  2. Vulnerability source and details: Describe how the vulnerability was found and attach if applicable:
    • Complete report/test result
    • CVE-#
    • Severity level or CVSS
    • Path to the affected library
    • Tool/scanner name
    • How to reproduce the security concern/pentest (e.g. attack vector, exploit)
  3. Required update: As a customer, I want to know e.g.
    • If I am affected
    • How I am affected
    • If it is of high severity
    • In which version it will be fixed
    • When the fix version will be available


Version history
Last update:
‎25 Sep 2023 08:02 AM
Updated by:
DynaMight Legend
DynaMight Legend

Great  template, thanks @stefanie_pachne