Can't see docker in saas environtment when Install dynatrace oneagent as docker container

Platform Container platforms
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1

Hi,

I have tested installing a local docker on my linux virtuabox (CentOS 7) and installing dynatrace oneagent as docker container like in this documentation https://www.dynatrace.com/support/help/technology-support/cloud-platforms/other-platforms/docker/installation-and-operation/deploy-dynatrace-oneagent-as-docker-container/#expand-1182generate-an-environment-id-and-a-paas-token , but I can’t see any dashboard on Docker menu.

I got this error form oneagent docker container :

09:07:42 Error: Dynatrace OneAgent is running, please stop it before starting the container.

09:07:42 Error: Initialization procedure failed

09:07:42 Error: ----- Begin container init log -----

2020-08-10 09:07:42 UTC [ERROR] Dynatrace OneAgent is running, please stop it before starting the container.

2020-08-10 09:07:42 UTC [ERROR] Initialization procedure failed

09:07:42 Error: ----- End of container init log -----

09:07:43 Error: Dynatrace OneAgent is running, please stop it before starting the container.

09:07:43 Error: Initialization procedure failed

09:07:43 Error: ----- Begin container init log -----

2020-08-10 09:07:42 UTC [ERROR] Dynatrace OneAgent is running, please stop it before starting the container.

2020-08-10 09:07:42 UTC [ERROR] Initialization procedure failed

2020-08-10 09:07:42 UTC [ERROR] ----- Begin container init log -----

2020-08-10 09:07:42 UTC [ERROR] ----- End of container init log -----

2020-08-10 09:07:43 UTC [ERROR] Dynatrace OneAgent is running, please stop it before starting the container.

2020-08-10 09:07:43 UTC [ERROR] Initialization procedure failed

09:07:43 Error: ----- End of container init log -----

09:07:44 Error: Dynatrace OneAgent is running, please stop it before starting the container.

09:07:44 Error: Initialization procedure failed

09:07:44 Error: ----- Begin container init log -----

Can anyone tell me why this happen ? I’m not familiar with docker

Thanks

2

I would recommend opening up a support ticket to have this addressed a bit more in depth.

3

Hi Muhammad,

judging by the error message you’re encountering: “09:07:43 Error: Dynatrace OneAgent is running, please stop it before starting the container.”, I’d expect the problem to be caused by OneAgent already being installed on the host in question.

Please uninstall the agent and then retry deploying it as a Docker container.

Regards,

Tomasz

4

Hi Tomasz,

Thank you for you answer, I tried to uninstall the OneAgent, and retry deploying OneAgent as a docker container, but still can’t see information about docker host on my saas environment.

This is logs from container

09:57:19 Started agent deployment as a container, PID 29168.

09:57:19 Downloading agent to /tmp/Dynatrace-OneAgent-Linux.sh via https://kdp79277.live.dynatrace.com/api/v1/deployment/installer/agent/unix/default/latest?arch=\

Does it any missconfiguration ?

Thanks,

5

Hi,

Any resolution on this? If so please explain. We are encountering the same issue. Thanks - Chris

6

@m_nasrudin Did you find the solution?