Community Manager Appreciation Week 2024: Last year wrapped

New year, new us – yet with the same (or even bigger!) excitement as last year! With this post, we’re launching the celebration of our professional holiday, the Community Manager Appreciation Day, and traditionally extend it to a whole week full of gratitude, fun and games :video_game:

But first, have you noticed that the Community team’s appearances have changed slightly, becoming suspiciously similar to those of indie game characters? :face_with_monocle: You can create your own avatar here and join the team! Kudos to Jazzybee for creating this awesome generator! 👏

So, what’s the best way to bring up the festive mood along this journey? By peppering in a little bit of nostalgia! And, before inviting you to live in the here and now, we’d like to invite you to the journey through time, back to 2023. What a year that was!

#1 Our team’s and our forum’s most significant achievements :trophy:  

:star: The Community team welcomed 3 new people (@IzabelaRokita, @MariaKyrychenko, and @KarolWisniewski) this year… and 2 pets! The team now consists of 7 amazing humans caring for three furry friends (as it turns out, we’re all cat people!).

You can share your pet’s pictures and stories in the Pet Lover 2.0 Challenge! 🐾

:star: Two of our team members took on new roles: @Ana_Kuzmenchuk became our Team Captain, and @Karolina_Linda passed the honors of being the Dynatrace Community Manager to @MaciejNeumann (as if becoming our Product Owner last January was not enough of a challenge).

:star: Every year Dynatrace hosts a hackathon-like event called Innovation Day. This year, the Community Team took part in it for the very first time, and… won, ending up among the top 3 teams! The product we built was a prototype of the Community Feed embedded directly into Dynatrace. With the help of our DynaMights, we created something that vowed the audience, so thank you all so much!

:star: Our Community Newsletter went through a transformation too, at the hand of our UX magician @Michal_Gebacki  – check it out if you haven’t had a chance yet.

:star: More on the topic of Newsletters, an entirely new one, dedicated to Product Ideas, has been launched last year. You can check all the editions here! We used it to announce that the most-voted product idea ever (272 kudos) has finally made it to the product: Dashboard to PDF!

:star: There are various ranks in the Community, and becoming a Legend, well, that’s… legendary! And last year, we had two of our Community members achieve this glorious title. First, @ChadTurner (you can read more about him & his merits here), just a few months later joined by @Julius_Loman (more about his journey here). Once again – congratulations to both of you! Keep on inspiring all of us here! 👏

:star: The Community development never stops! Last year is a perfect example of that, as four new sub-forums have appeared: DQL, Dynatrace Managed, Videos, and Heads-up from Dynatrace. Moreover, a completely new category - the Developer Community, has seen the light of day, serving as a playground for the Dynatrace App developers. Check it out!

:star: With the help of our highly engaged interns, we performed the last round (for now) of the Community redesign. You can read more about it here.

:star: Tightening up our collaboration with other teams and departments was another highlight! Together with the Documentation and Support teams at Dynatrace, we’ve created lots of valuable content to the Troubleshooting sub-forum.

#2 The most active and recognizable users in 2023 :man_technologist: :woman_technologist:   

Each month, we award the Community users who stand out with their activity, expertise, and engagement in two categories: Dynatrace Employee Member, and Customer/Partner/Consultant of the Month. You can read each 2023 interview here!

@pahofmann @AurelienGravier  @richard_guerra  @Romanenkov_Al3x  @Mohamed_Hamdy  @jegron  @michiel_otten  @Islam_Zedan  @Viachaslau  @marina_pollehn  @radek_jasinski  @AntonioSousa

@arturo_mondelo  @yngwie_lucero  @Joachim_Erdei @PennyScully  @Tom_Eaton  @abhi  @nadeem_m  @kevins  @stefanie_pachne  @sinisa_zubic  @HannahM  @victor_balbuena

Congratulations to all of you once again! :clap:

#3 The most popular Community content from 2023 :chart_increasing:  

Lots of new amazing content was created in our Community last year, yet we’d like to spotlight the best of the best, and invite you to check it out, if it somehow slipped your attention 👇

The most popular Product Ideas created in 2023 in terms of Votes: 

The most popular Community Challenges of 2023 in terms of user entries: 

#4 Our Community in Numbers – 2023 summary 📊   

Let’s wrap up this article with some data! They perfectly reflect our efforts and the amazing work all our Community members do regarding their forum activity and engagement.

Thank you for joining us on our reminiscing journey! And see you tomorrow, with the next activity we’ve prepared 😉

The Community Manager Appreciation Week schedule:

January 22: Community Wrapped ✅
January 23: Community Crossword ✅
January 24: Community Dundies ✅
January 26: Online Charades with the Community! Join the event 🗓

:bell:You can subscribe to the label CMAD 2024 to get notified every time a new piece of content is published this week 🔔

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Love these writeups! Community Manager Appreciation Day!!!:clap: It is well deserved.

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Thank you @ChadTurner ! :heart:

Let me appreciate the great job the whole Community team has done in 2023!

And also follow some more links that I hadn’t seen before  :dynaspin:

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Great Job in 2023 from the Community Manager.

Hope 2024 will be wonderfull also.

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Thank you @AntonioSousa ! :star_struck: Glad you have found some new content there as well 😀
Thanks @Malaik ! Well, our plans are as much ambitious as exciting, so stay tuned for more 💪 😉

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Community Team - you are all doing a super job building a place for us that is unique in the world. I don’t know of another such thriving community of this type of product :slightly_smiling_face:

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