Problem duration from API

Platform Alerting
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1

So I need to see how long over the past 90 days problems were remaining open before they got resolved.
I looked at the problem API and ran a quick request, but the problem duration is not the data that gets returned (which makes no sense at all, I mean I can see that as a field and it’s being calculated by Dynatrace, so why not allow me to use it in the API?).

I was wondering if anyone else has encountered this problem or if anyone has any suggestions for how to tackle this?

2

Hi,

This is not showed directly but you have this information in the JSON answer:

  • “startTime”: 1681969860000,
  • “endTime”: 1681972740000

Then, something as this “endTime - startTime / 1000 / 60” will return problem duration in minutes. Just an example.Best regards