Validation errors while creating NAM monitors via UI on Managed

Summary

This article explains how to fix validation errors when creating Network Availability Monitors (NAM) in the Dynatrace Managed UI.These errors are commonly caused by:

  • Incorrect constraint configuration
  • Missing request definitions

Fixing these configuration issues allows successful creation of NAM monitors and ensures proper network monitoring.

Problem

When creating a NAM monitor via the Managed UI, validation may fail with errors such as:

Validation failed with the following errors: (step[0].constraint[0]) value: attribute is missing

Validation failed with the following errors: (step[0]) At least one request per step must be defined

As a result:

  • The monitor cannot be saved
  • Configuration is blocked at validation stage

Cause

These validation errors occur when required fields are either:

  • Missing
  • Incorrectly configured

Typical root causes include:

1. Incorrect constraint configuration

  • Misconfigured SUCCESS_RATE_PERCENT settings
  • Using a single property instead of required key-value pairs

2. Missing request definition

  • No request configured in the step
  • NAM requires at least one request-level configuration per step

Resolution

Fix 1 – Correct constraint configuration (SUCCESS_RATE_PERCENT)

Ensure the constraint contains two properties:

operator: ">"
value: "80"

:cross_mark: Incorrect (causes validation error):

">" : "80"

:white_check_mark: Correct:

  • Separate fields for:
    • operator
    • value

**

**

Fix 2 – Add request configuration to each step

Each NAM step must include:

  • At least one request definition

Even if minimal:

  • Add an empty or basic request configuration using the UI button

Without this:

  • Validation fails with:

    “At least one request per step must be defined”

Example

A working NAM step should:

  • Include:
    • :white_check_mark: At least one request
    • :white_check_mark: Proper constraint structure

If either is missing:

  • The UI validation fails immediately

What’s next

If the issue persists:Provide the following to Dynatrace Support:

  • Screenshot of configuration
  • Settings used in each step
  • Exact validation error text

Then open a support ticket and reference this article for faster resolution.

Related reading

:open_book:  Script Configuration Constraints

:open_book:  Synthetic Troubleshooting Map

:open_book:  NAM overview and usage articles

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