When using the Dynatrace Mobile App SDK, does the telemetry traffic flow directly to Dynatrace SaaS?

Platform Real User Monitoring
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When using the Dynatrace Mobile App SDK, does the telemetry traffic flow directly to Dynatrace SaaS, or is it routed through the Company’s  infrastructure ?

Mobile App SDK Data Flow to Dynatrace SaaS

When you instrument a mobile application (iOS or Android) using the Dynatrace OneAgent SDK, telemetry data flows directly from the mobile device to the Dynatrace SaaS cluster.

  • The SDK does not route traffic through internal infrastructure  unless explicitly configured via custom networking rules (e.g., proxy, firewall, or endpoint redirect).

  • Data is transmitted over HTTPS (typically port 443) to the Dynatrace Beacon endpoint, which is a part of the Dynatrace SaaS platform.

  • The telemetry includes user sessions, user actions, performance metrics, crash reports, and custom events, all securely delivered to the Dynatrace environment.

    is the above answer right or wrong ?

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@Saqib_Fayaz It’s correct. For SaaS environments, the default is to send data directly to Dynatrace SaaS infrastructure, so you don’t need to bother with configuring any endpoints on your infrastructure.

If you need to send the data using your infrastructure, it can be configured in the Mobile Application settings in Dynatrace (it’s configured per mobile application), and you need to use the settings in your app in the SDK configuration or during SDK initialisation. For sending data through your own infrastructure, either OneAgents or ActiveGates connected to your SaaS environment are required.