Using workflow for problem notifications

Platform Open Q&A
,
1

Hello There,

I’m trying to convert a problem notification (custom integration) using workflow.

I chose ‘Davis problem trigger’ and then in subsequent step it is http request which would be having payload.

AK_1-1746015773813.png
AK_1-1746015773813.png525×650 23.1 KB

This isn’t successful and went into the error:

Unhandled failed task(s) during workflow execution:

http_request_1:
Error: error sending request for url (https://test1.company.com/): client error (Connect): tcp connect error: Connection timed out (os error 110): Connection timed out (os error 110)

The associated host/URL is already added under allowed list ( Setting --> General --> External Requests)

Has anybody done it with success, please guide.

Regards,
AK

2

Is your destination (https://test1.company.com) reachable from the internet (your SaaS environment)  or are you using EdgeConnect?

3

Yes, it worked post deploying EdgeConnect. Thanks for the inputs.

Regards,

AK