Alerting
Questions about alerting and problem detection in Dynatrace.
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Dynatrace alerts about failures

Tommy1810
Newcomer

Good morning everyone!

We need to create automated incident resolution in order to reduce the recovery time for incidents by introducing some AI-based anomaly detection. Our application is an API with other provider and consumer APIs.

Whenever we face issues, it's usually not on our side but one of the APIs that we are calling is failing. The only thing I could come up with was to improve monitoring (e.g. try to implement some notification system in Dynatrace so we get notified right away after couple calls fail).

Do you have any experience with that or recommendations on how to implement this?
I've also read about this Davis AI agent, but not sure whether it is available within my organization, I wasn't able to find it anywhere.

Many thanks in advance!

2 REPLIES 2

AntonPineiro
DynaMight Guru
DynaMight Guru

Hi,

Do you have fullstack in application that is calling that API? Can you see those requests in Dynatrace?

Third party services are catched automatically.

Best regards

❤️ Emacs ❤️ Vim ❤️ Bash ❤️ Perl

Hi and thanks a lot for your reply! Our app is running on OpenShift, where I can see all the details of each call. In Dynatrace I can also see quite lots of details, except for personal data of the customers. Each call has a trace and when I click on it I can see which API failed. I just want to set up a notification system, that for example after 5 failures I will receive notification immediately in my email, so I can go check it before it escalates.

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