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Host with unavailable description

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HutrizkyS
Observer

‎22 Sep 2022 07:15 AM - last edited on ‎22 Sep 2022 08:45 AM by Community Team

How can I find out the host with unavailable description and why is it happening?

Screenshot (15).png

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andre_f
Dynatrace Mentor
Dynatrace Mentor

‎22 Sep 2022 07:43 AM

Hi @HutrizkyS,

This is a bug that should have been fixed by now. I think since OneAgent version 1.237 or 1.239 this should be fixed. Which OneAgent version do you have installed?
Maybe it makes sense to create a support ticket for this.

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HutrizkyS
Observer

‎22 Sep 2022 07:56 AM

Thaks a lot, i used 1.247 oneAgent Version, what can i do anything before i open ticket support

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andre_f
Dynatrace Mentor
Dynatrace Mentor
In response to HutrizkyS

‎22 Sep 2022 08:35 AM

I assume that the name and the detected name (can be seen in the properties) of this database is also <unavailable>.

In the problem the DB is certainly displayed as an impacted service, right? If you click on it, you should be able to change the database name manually (via Settings).

 

andre_f_1-1663831902005.png

andre_f_2-1663831928055.png

 

andre_f_3-1663831986247.png

 

 

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