Management Zone in email body as a placeholder - is it possible?

[SaiVenkatesh]

Is there a placeholder to get MZ on the email body in the custom payload ??

[AntonPineiro · Accepted solution]

Hi,

These are email placeholders. I would try using {Tags} or maybe {ImpactedEntities} contains which management are impacted.

Best regards

[SaiVenkatesh]

I tried the appraoch but when {Tags} uesd i only get tags listed for that entity. When i used {ImpactedEntities} it listed all the impacted entities but no placeholder given Managament Zones linked to these entites.

[AntonPineiro]

Hi,

That placeholder does not exist. If want pass that information in payload, I do not see other way.

Best regards

[SaiVenkatesh]

is there a way i can pass in payload ?? any JSON field ??

[AntonPineiro]

Hi,

That placeholder does not exist. You can get management zone value from tags or other placeholders.

If that problem notification is in relation only to one management zone, you can write that static value.
You can raise a product idea to create your own placeholder, I do not see that option available.

Best regards

[SaiVenkatesh]

Management value from tags ?? How is that possible ??

[AntonPineiro]

Hi,

If you know host A is in management zone X, then, you can create automatic or manual tags wity key/value pairs as "mzName: X".

Same apply to other Dynatrace's entities (processes, services...).
Problems will have entities tags and you will be able to find those key/value pairs in {Tags} placeholder.

Best regards

[SaiVenkatesh]

Sorry this is not right appraoch. When i wanted to add a new MZ then i have to create a new tag with that Mz.

[AntonPineiro]

Hi,

I do not see another option. I hope another people provide a better solution.

If not, you can raise a product idea with your requirements.

Best regards