Problems not getting generated

[vjayaku]

Problems not generated for last 10 days for Browser monitor synthetic monitoring. Is there anything to fix from my end?

I could see the problems were created successfully 10 days back.

[AntonPineiro]

Hi,

Is it possible to provide more details? It means, synthetic test had been executed and failed? Davis has not generated a problem about it?

Best regards

[vjayaku]

Thanks for response. 

Yes, right. Though the synthetic scripts were failed, notifications are not triggered. I have noticed that Problems were not getting generated for quit sometime.

[AntonPineiro]

Hi,

Have you configured Outage handling?

Best regards

[vjayaku]

Hi AntonPineiro,

Thank you.

Yes, Outage handling is configured. Also observed that i have received the alert notification email randomly. just wanted to know if synthetic script is running in every 30 minutes frequency, wont be getting the alert notification for every 30 mins? if yes, do i need to do any specific setup to receive the alert email notification for every 30 mins frequency?

PREVIEW

[RazTN7]

Hello @vjayaku 

Can you look at Outage handling and tune it up as per your need for the availability alert 

And for performance check/set the thresholds 

Cheers!

RN

[vjayaku]

Hi @RazTN7,

Thank you.

Yes, Outage handling is configured. Also observed that i have received the alert notification email randomly. just wanted to know if synthetic script is running in every 30 minutes frequency, wont be getting the alert notification for every 30 mins? if yes, do i need to do any specific setup to receive the alert email notification for every 30 mins frequency?

[GosiaMurawska]

Hi @vjayaku 
Have you managed to solve the problem? It would be great if you shared the solution with the Community users 💡