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Raise problem

mauricio_capiz
Participant

Hi,

 

I'm detecting differences between the number of problems raised vs solved problems. They are not raising the problems that they should.

 

Is there a reason for this behavior?

 

I add some examples:

 

mauricio_capiz_0-1622509245607.png

 

Regards.

4 REPLIES 4

Babar_Qayyum
Leader

Hello @mauricio_capiz 

Problems that are less severe and have a shorter duration than previous alerts are considered to be frequent issues and so alerts are suppressed for these. 

Please have a look at the below link for more insight.

https://www.dynatrace.com/support/help/how-to-use-dynatrace/problem-detection-and-analysis/problem-d...

Regards,

Babar

Hello @Babar_Qayyum,

 

Thank you for the quick response

 

One more question:

 

If the client does not want this to happen, he wants it to notify all events.

 

Should I change the automated thresholds to static?

 

Regards.

Hello @mauricio_capiz 

You can disable the frequent issues detection.

BabarQayyum_0-1622621153057.png

Regards,

Babar

Hello @Babar_Qayyum,

 

Thank you.

 

I appreciate all the help.

 

Regards.