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When will the problem opened in Detection rules for custom log events close

Shirai
Guide

Hi.

We monitor the log file output by the application and define that the Problem will be opened when the keyword "ERROR" is output to the log file. When will this opened Problem be closed?

2 REPLIES 2

Moe
Dynatrace Helper
Dynatrace Helper

Hi tshirai,

 

It should close based on the threshold/condition that's been set when the custom event was created. You can also close the problem manually, by going into the problem's page and click on the top right corner button "Close Problem".

Moe_0-1624912447767.png

Moe_1-1624912684017.png

 

Regards,

Moe

 

Shirai
Guide

Hi Moe.

Thank you for your comment.

We tested in an internal environment. The Problem was closed 5 minutes after the keyword "ERROR" was detected.

tshirai_0-1624960991861.png

Regards,

T.Shirai.