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resend the notification

lazaroyadrian_p
Organizer

Hi,
is there a possibility to resend the notification for an OPEN problem?

I tried adding a comment without closing the problem but it doesn't get notified.

Regards Lazaro

3 REPLIES 3

ChadTurner
DynaMight Guru
DynaMight Guru

No, you cannot resend notifications form the UI. Once the alert is raised then it will go out. you could make another alert profile that says if the problem has been open for 30 mins then send an alert, and it will qualify, but once that time frame of when it should and will send out an alert passes, that's it. It wont send it out again unless it qualifies for another alert profile. 

-Chad

Hi Chad, thanks for the suggestion , it works !

 

Regards Lazaro

swartz_kevin
Participant

Is there anything planned to allow a recurrence setting for problem integrations so they can continuously trigger on an interval during the life of the open problem they are tied to?