Ivanti integration

[Mohamed_Maarek]

Hi All,

Can I integrate Dynatrace with Ivanti ITSM?

[AntonPineiro]

Hi,

You can send notifications via Webhooks.

Best regards

[Mohamed_Maarek]

Hi,

Is by webhooks will open a ticket automatically, and please provide me how to integrate.

[AntonPineiro]

Hi, @Mohamed_Maarek 

Dynatrace will send a payload to Ivanti. Do you have some API in Ivanti to receive information?

Best regards

[islam_zidan · Accepted solution]

Hello,

You can use the webhook integration as @AntonPineiro mentioned. in case you need a tailored way for the integration, you can check Zigiwave integrations. they provide a connector between Dynatrace and Ivanti.

https://zigiwave.com/dynatrace-integrations/

Thanks,

Islam

[AgataWlodarczyk]

Hi @Mohamed_Maarek,
Did the information provided by @islam_zidan and @AntonPineiro help you?