Workflow cross-tenant?

[AntonPineiro]

Hi,

We have a workflow which execute DQL queries and send a report with problems opened by email.

Some entities are in another tenant. Do we have a way to get those problems, in another tenant, in same workflow?

Have you try this before?

Best regards

[Mohamed_Hamdy · Accepted solution]

Hi @AntonPineiro ,

Yes, this is possible. You can add a Custom JavaScript task to the workflow, call the remote Dynatrace environment, and execute a DQL query to retrieve the required data.

You can use the same approach described in the following post for further details:

https://community.dynatrace.com/t5/DQL/How-to-retrieve-data-from-another-tenant-and-display-in-chart...

Please ensure that the required access token and permissions are configured for the remote environment.

Regards,
Hamdy

[AntonPineiro]

Hi,

Thank you so much! Dynatrace support has confirmed this is way to go.

Best regards

[Mohamed_Hamdy]

Thank you. Glad to hear that!