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You need to add the URL to external requests.

Jorge3229
Contributor

I am working with the integration with Jira, but it sends me the following error

"Unhandled failed task(s) during workflow execution:

jira-jql:
Error: Blocked request to 'XXXXXXXX.atlassian.net' (host not in allowlist). To find out about how to manage allowed domains please visit https://dt-url.net/allow-outbound-connections "

and following the URL it tells me that I have to go to Settings>general>External Requests, but I can't find it anywhere, and there I found the reference but it tells me that the page doesn't exist or that I don't have permissions to modify it, even though my user has all the privileges.

Jorge3229_0-1747960152168.png

Even in the same Jira integration, it has the link to the external requests, but the message keeps appearing that it is not available or I do not have permissions.

Jorge3229_1-1747960310272.png

Jorge3229_2-1747960417193.png

 

Has anyone else been through this? Or can you help me figure out what I'm missing?


Thank you very much in advance, greetings

2 REPLIES 2

marco_irmer
Champion

It's in the "New" Settings app on my tenant. The URL is https://{environmentid}.apps.dynatrace.com/ui/apps/dynatrace.settings/settings/external-requests

If that doesn't work, then you might need to raise a support ticket.

christian_kreuz
Dynatrace Advisor
Dynatrace Advisor

Can you please verify in the "Hub" app that you have the "Settings" app available to you?

https://{environmentid}.apps.dynatrace.com/ui/apps/dynatrace.hub/browse/all?search=sett&details=dyna...

Also, please double check that you can open and find this App on your environment (just search for "Settings").

In Settings, you should then see "General" and "connections" and alike:

christian_kreuz_0-1748417807509.png

 

If this still doesn't work, I'm suspecting that you are missing some scopes, e.g., `settings:schemas:read`, `settings:objects:read`, `settings:objects:write`.

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