Webhook-Servicenow payload

[nvnbs]

hi All,

We have integrated dynatrace with servicenow using webhook and sending it to servicenow event management .We need these to be included as part of the payload.Is there any way we can send these as part of the problem details we send it to Servicenow

1. Node
2. Description
3. Source
4. Type
5. Resource
6. Metric Name
7. Severity

[ChadTurner · Accepted solution]

I would recommend leveraging the ServiceNow built in integration. if not and you do want to use a webhook, all this data can be transmitted by way of Problem details, along with associated Tags. 

[nvnbs]

Thanks chad can you proivde any documentation where it shows how can we pass all these using associated tags,we created metric events and want to include these values or tags as part of the payload sent to servicenow using webhook

[ChadTurner · Accepted solution]

https://docs.dynatrace.com/docs/shortlink/webhook#example-json-with-placeholders 

those are the placeholders for the payload