Please join us in congratulating Joshua P., the Dynatrace Employee Member of the Month for December!
Joshua is a Product Specialist with Dynatrace ONE Premium and has been with Dynatrace since 2016. He was formerly a Guardian embedded with Lenovo, but after empowering their teams in Raleigh, Beijing, and Kuala Lumpur, Joshua moved back to Detroit to join Dynatrace ONE.
With Dynatrace ONE Premium, Joshua works with a few designated customers every week to help with application analysis, give suggestions for optimal Dynatrace deployments, and to teach them Dynatrace Best Practices. When he’s not coaching one of his customers, Joshua is working with his awesome colleagues in Dynatrace ONE to assist with Live Chat – which is offered to all of our Dynatrace SaaS & Managed customers. He’s passionate about helping Dynatrace customers leverage the immense value of our full-stack, AI-powered solution to improve their software.
In Dynatrace ONE Premium, Joshua works with customers using Dynatrace SaaS and Managed. As a Guardian, he worked with AppMon and Dynatrace Synthetic Classic.
When asked why he contributes to the Community almost every day, Joshua said:
“I contribute to the Community to be an advocate for my customers and their use-cases. It’s easy to find answers to questions that my customers have, and it’s great when I can share my knowledge with others who I might not work with every day.”
Here’s what Joshua likes best about the Community:
“I love how the Dynatrace Community is exactly that: a community. It’s a common place to share ideas, get feedback, and work collaboratively towards solutions. It helps the Product Managers keep a pulse on what their users are looking for, and seeing the feedback being implemented into the Dynatrace solution every two weeks is amazing!”
Besides his passion for helping Dynatrace customers, Joshua is very passionate about helping in his community – whether it be locally or internationally! Attached is a photo from his most recent trip to El Salvador where he worked with a team of amazing people at a school in an impoverished section of the country. Joshua had the opportunity to teach a computer class while he was there:
“It was humbling to learn that this computer course is often the very first time those children experience both a computer and the Internet. The school is near one of the dormant volcanoes in El Salvador, so we were able to take some of the children up to a scenic overlook and have a picnic on the weekend. Attached is a photo of the team we took to El Salvador in front of that volcano!”
Joshua, thank you for building the Dynatrace Community into a valuable place for all Dynatrace users!