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How to use Dynatrace Forum? Best practices

Hello Community!Below you can find some of the best practices for the Dynatrace Forum. Thanks to them, we all can make our Community a better place, where we can find answers for our questions quicker...

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FAQ - Frequently asked questions

ForumWhat is the “Dynatrace Answers” forum? It’s the world largest community of digital performance experts: Dynatrace customers, partners, prospects, and employees. You can find here the questions ab...

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Forum badges

Badges are one of the gamification features in the Dynatrace Forum. They represent users' activity in our Community. There is no tangible reward for the badges but for many users getting them is a pri...

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Contact the Dynatrace Community team

Login issuesYou may encounter login problems if you forget your password, if your trial license expires, or if you change employers. For help on any login issues, reach out to supportlogin@dynatrace.c...

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Stay informed!

Product news & release notesSubscribe to the Product news blog for articles on product updates, new features, and early access programs.Click any post (for example, this one) and scroll down to the bo...

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Update your email address

Your email address, like your login and password, is tied to your Dynatrace Community account.The email change should cover:Updating any licenses to the new email address. Deleting the access to the C...

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Manage your profile

Your forum profile is based on the information you provided when you joined the Dynatrace Community.To view your profile page, click your user icon at the top right of any page and select Profile.Defa...

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Manage email notifications

In your Preferences, specify how to receive email notifications.Click your user icon at the top of the page and select My PreferencesOn the My Preferences page, select Notifications.Make your selectio...

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Review your activity

To review the items you have contributed to the forums, go to your Profile. Click the category you want to review.Click an item in the Questions, Answers, Comments, or Favorites list to go to that ite...

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Review the items you follow

Depending on your Notifications settings, you should receive email whenever there's activity on an item you're following.You can also check on your followed items through your profile page.Click your ...

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Create a list of favorite forums or posts

To quickly return to an item that interests you, add that item to your favorites.ForumsOn the Forum home page or a forum page, click All Forums.The link changes to Hide and the list of all available f...

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Track forum activity

You can follow items to track forum activity of interest. You must be logged in to follow a forum, item, or user. Following items enables you to set up specific email notifications rules whenever some...

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What happens with the product ideas?

The Product Management team reviews product ideas to determine whether they can be included in a future release. The factors they consider include the number of votes for an idea, the development effo...

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Submit a product idea

Product ideas are a vital source of information for the Dynatrace team. Your input is essential to ensure we deliver a solution that fits your needs and brings the best user experience. Posting an ide...

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Share product ideas

You can share your suggestions for improving a product in the Product Ideas forums:Dynatrace Product IdeasAppMon & UEM Product IdeasNAM Product IdeasBefore posting an idea, search the forum to find ou...

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Share a post with another person

Dynatrace forums do not have a mechanism for sending email messages to other members. Member email addresses are not displayed in the forums. However, you can send a notification to another member, or...

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Edit a post

To edit a question or answer you have posted, click the tool iconto the right of the post title and select Edit.The Edit Question screen is the same as the Ask a Question screen. You can revise all fi...

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Reply to a post

You can answer a question, or comment on another user's answer. In a Product Ideas forum, you can give feedback for an idea or comment on another user's feedback.Post an answerTo answer a question, cl...

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Close your question to further responses

When you have a satisfactory resolution for your question, you can Close the question to prevent additional answers, and to inform other members that a resolution has been identified.Click the tool ic...

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Accept an answer as the Best Answer

When you get an answer that resolves your issue or provides the information you needed, you can accept it as the Best Answer. The Best Answer is always listed first, regardless of how the answers are ...

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Ask an expert to answer your question

If another Forum member has been identified as an expert in the issue you're asking about, you can use the Ask an Expert feature to send that member a message with a link to the question.Experts are i...

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Ask a question

When you go to any Open Q&A forum, click Ask a question to compose your question. Make sure you select the correct forum for the question.Type a concise summary of your question in the top field. It d...

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Ask questions, get answers

Anyone can ask and answer questions in the Dynatrace forums! Log in and start contributing to the Dynatrace Community right away!Ask a questionAsk an expert to answer your questionAccept an answer as ...

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Find questions related to your issue

Use tags to find related questionsTags identify posts by product component, function, and concept, making it easy to find related questions and ideas. To see a list of all topic tags used anywhere in ...

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Search

You can use the search feature in several ways.Global search available in all Support Center resources from the navigation barClick the magnifying glass icon to go the the https://search.dynatrace.com...

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Find answers

No one becomes a product expert in one day. We know you will have questions while using Dynatrace. This is why we support you 24/7/365 through the:Dynatrace HelpDynatrace UniversityDynatrace forumsDyn...

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Go directly to a product forum

Use the Forums menuClick Forums at the top right of the page, then select the forum from the drop-down list.Use the All Forums listUnder Navigation in the right sidebar of a forum page, click All Foru...

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Explore the forum

Click the Explore icon at the top of any page and select from the list of forum content types:Tags – All topic tags used in all forums. The Tags List show how often each tag is used. Click a tag to li...

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Forum guidelines

The Dynatrace Community Forum is a question and answer site with many features that are all designed to get you the right answers to your questions quickly and accurately.To get the most out of your f...

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First steps in the forum

New to the Dynatrace Community? Check out the first steps in the forum below.Review the Community User GuideThis will help you learn about the most important features.Update your profile picture and p...

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