Microsoft Teams Observability

[jegron]

Hi everyone,

At Phenisys, we’ve just released a new Dynatrace App focused on Microsoft Teams monitoring. The goal? Help IT teams gain better visibility into Teams performance and usage.

Highlights:

• Most used messaging app in organizations
• Microsoft CQD is not user-friendly
• Teams Admin portal is for … admin persona. Helpdesk or Ops don’t have access
• Providing quick and simple access without requiring expert intervention
• Offering precise, scalable data analytics with high granularity
• Delivering key performance metrics for each client site’s network to enable actionable remediation plans
• Alternative to Digital Employee Experience (DEX) tools

I had the chance to walk through our solution with @andreas_grabner in a short demo session : 📺 Watch the demo!

You can also find us on the Dynatrace Hub : Dynatrace Hub

Following the demonstration and based on customer feedback, we have added support for PSTN and Direct Routing calls.

We’d love to hear your thoughts, use cases, or ideas for improvement!

Feel free to reach out if you want to go deeper into the setup or data model 😇

Julien

[AurelienGravier]

Hi @PedroDeodato,

Julien has shared here the demo on our custom Microsoft Teams app that I mentioned to you at Perform.

Feel free to contact us to see if you can offer it to your interested clients.

By the way, this applies to all the other Dynatrace Dynamights partners as well.
Thx.

Regards Aurelien.