Metrics not visible in Notebook and new Dashboard app

[ubaidmundewadi]

Hello Dynatrace Team,

I'm trying to monitor our enterprise application using Dynatrace. The application is running on Azure Kubernetes Cluster. We have OneAgent installed on the cluster also done azure integration using Service Principal to get necessary metrics from other supporting resources as well. But I'm not able to see any metrics specific to kubernetes and other resources in the notebook and the new Dashboard app (Grail based). The same metrics I'm able to view in the classic dashboard, data explorer classic. The active gate version is 1.321.44.20250923-101403

Please let us know what we are missing.
Your guidance on the topic will be really helpful

Regards,
Ubaid Mundewadi

[PierreGutierrez]

Hi @ubaidmundewadi 

In the time that I have been using Dynatrace, there are some metrics that have not yet been migrated to Grail. A case happened to me regarding the monitoring of a service, which was displayed in Data Explorer and Services Classic, but was not migrated to Grail.

In order to help you, could you provide us with more details.
What is the metric? Image of the metric in Data explorer?
Thanks ! 

[ubaidmundewadi]

Hello @PierreGutierrez ,

For example, metric dt.kubernetes.node.cpu_allocatable I'm not able to find in the new dashboard app but it's equivalent classic metric builtin:kubernetes.node.cpu_allocatable

Classic Data Explorer

Similar to above example, I'm not able to find any kubernetes related metrics in the new Dashboard app

I'm referring to the Kubernetes metrics Integration guide Kubernetes metrics migration guide — Dynatrace Docs, hoping the metrics mentioned in the documentation are available in Grial

Please let me know if anything is missing from our end

Regards,
Ubaid Mundewadi

[PierreGutierrez]

I understand your frustration at not finding the metric named "dt.kubernetes.node.cpu_allocatable".

There's an important message you should be aware of:

"Kubernetes metrics are only available if a DPS license that includes the Kubernetes Monitoring capability is used."

Have you been able to verify that you have the "Kubernetes Monitoring" capability in your Pricing? And that you are on the DPS license model?

[ubaidmundewadi]

Yes, we have enabled Kubernetes Monitoring capabilities in our pricing, currently we are using classicFullStack mode in dynakube to monitor the workloads and infrastructure

As the metrics are visible in the classic apps means the Kubernetes Monitoring is working fine

Do we need to enable anything other than this

Regards,
Ubaid Mundewadi

[PierreGutierrez]

The concepts of ClassicFullStack monitoring, which is information obtained by OneAgent, and Kubernetes Monitoring, which is focused on "Kubernetes cluster" information ingested by ActiveGate, are different.

I suggest you verify.

If you can access the "Kubernetes" application (not the classic one) and see information, then it means you are using the "Kubernetes Platform Monitoring" license. Otherwise, a migration option will appear in that Kubernetes section.

If it still doesn't work after that, I suggest you create a ticket.