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API call to pull out root cause details of the Problem

pshinde2
Inactive

Hello All ,

Is their any API call available to pull out the problem details along with root cause (entity identified as root cause ) . For Analysis we would like to have this data.


4 REPLIES 4

skrystosik
DynaMight Guru
DynaMight Guru

https://www.dynatrace.com/support/help/shortlink/api-problems#get-problem-details-

This is only endpoint available. Nothing more you can get.

Sebastian


Regards, Sebastian

Julius_Loman
DynaMight Legend
DynaMight Legend

AFAIK the problem details including root cause is a part of the response from the API.


Certified Dynatrace Master | Alanata a.s., Slovakia, Dynatrace Master Partner

Julius L @ Apart from "hasRootCause": true we do not see much details in the problem.


Look for the "isRootCause" property of the ranked events array.


Certified Dynatrace Master | Alanata a.s., Slovakia, Dynatrace Master Partner

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