I’m encountering an issue when retrieving Software Components for a Process Group Instance via the Dynatrace v2 API. My goal is to identify the dependencies and libraries used by an application’s processes.
Here’s what I’ve observed:
- When querying the v2 API /entities/{PGI_ID}, I correctly get the list of Software Components linked to a PGI.
- For some Software Components, the displayName field is returned as UNKNOWN SOFTWARE_COMPONENT-ID.
- Even after enabling all OneAgent features, enabling Deep Monitoring, and restarting the server, some PGIs still have 100% of their SCs marked as UNKNOWN.
Some technical observations:
- UNKNOWN SCs do not contain any information in properties or tags.
- The icon field shows primaryIconType: unknown.
- The toRelationships.isSoftwareComponentOfPGI link is present, so the relationship with the PGI is correct.
Example:
For a Spring Boot process, I enabled all OneAgent features, and Dynatrace returns 90 unknowns out of 90 Software Components found.
For another process, even without enabling the features, I get no unknowns.
What I’d like to ask the community:
- Is it expected that some Software Components remain UNKNOWN even with OneAgent features and Deep Monitoring?
- Are there recommended ways to automatically populate the displayName or the technology/version of these UNKNOWN SCs?
- Do you have any experience or best practices for getting a complete inventory of dependencies/libraries via Dynatrace, especially for vulnerability analysis?
Thank you in advance for your feedback and advice!
