Are users who access the Dynatrace server encrypted in the database?

[bputri]

hi guys, costumer asked me whether users who access to the dynatrace server are encrypted in the database?

thank you

[Radoslaw_Szulgo · Accepted solution]

Can you clarify that a bit more?

Usernames are not encrypted. Passwords are hashed and encrypted.

[bputri]

Hi,

is there a way to proof if the password are hashed and encrypted?

thank you

[Radoslaw_Szulgo]

Depends what is a proof for you... screenshot? OR just the forget password email doesn't contain the password? Some audit scans reports?

[bputri]

yes, could you send me the audit scans reports or screenshot please

[Radoslaw_Szulgo]

here are details on our security: https://www.dynatrace.com/support/help/how-to-use-dynatrace/data-privacy-and-security/data-privacy/d...

if you need to get some details scan reports - contact with Dynatrace ONE or open a support ticket - they are available under NDA.