Audit of sent notifications

[irakli_natsvlis]

Question - does DT keep an audit trail for sent notifications? Like 'message NNN sent via integration YYY at Date, Time'?

[ChadTurner]

Currently no, but that would be a great RFE as we get people saying many times "I didnt get alerted"

[irakli_natsvlis]

Chad, we are having on weekly bases questions like 'did DT sent out a notification to the system RRR for the problem NNN happened on the day XX?

Having such a feature would be essential if the software stack needs to be part of the audit/discovery/response management.

[ChadTurner]

Thats understandable, Id also put myself as a CC for the email alert integration that way I can show users that yes, I got an alert as its in my email too. Without needed to reach out to support.

[ChadTurner]

If you need to track one, id reach out to Dynatrace support and they can look at the back end and see what problem alerted what configuration and integration.

[irakli_natsvlis]

OK, will tell my folks that in case something is really needed, they can do it.

[Radoslaw_Szulgo · Accepted solution]

Check audit logs. This one in particular:

audit.notifications.*.*.log

[Theodore_x86]

Hello. Can someone check the sent notifications in a SaaS tenant?

[dannemca]

Hi @Theodore_x86 , not yet, I have created an idea for it: https://community.dynatrace.com/t5/Product-ideas/Include-Problem-Notification-to-Audit-Logs/idi-p/21...

[Theodore_x86]

Thanks @dannemca , voted!

[Yosi_Neuman · Accepted solution]

Hi @Theodore_x86  & @dannemca 

Maybe Server - Notifications - Problem Notifications metrics can help you a bit?

Yos 

[Theodore_x86]

Thanks a lot Yosi, I will try the metric and see if it helps for our case.

[dannemca]

It does help, @Yosi_Neuman , but when you want to see the notification/profile status only. If you have many problems happening in the same timeframe, it gets hard to check the status for those individually. So the Idea I posted suggest to include the ProblemID as dimension to this metric.

[Yosi_Neuman]

Voted too