Recovery of Dynatrace Managed admin user

[himanshuk]

Hi All,

Somehow local admin account for my Dynatrace Managed cluster has been removed. Admin user is not even visible in user account list. Is there a way to recover the local admin account.

Email ID used against admin account no longer exists.

Himanshu

[ChadTurner]

I would recommend putting in a support ticket on this just to be sure that you get a resolution to this.

[Radoslaw_Szulgo · Accepted solution]

You can remove admin account from CMC - this is usually done for the security reasons to force authentication only via LDAP/SSO.

If admin account was removed, then only Dynatrace ONE can restore the account.