Dear Support Team,
We are experiencing an issue on several Windows Exchange servers where the application impacted after deploying Dynatrace OneAgent. To minimize any impact, our deployment policy is to install OneAgent in Infrastructure Monitoring mode only
Our understanding is that Infrastructure Monitoring mode should not perform deep process/code injection. However, we are still observing application impacted after the OneAgent installation on some servers.
During our troubleshooting, we found that when process injection is disabled, the application starts successfully and runs without any issues. This indicates that the issue appears to be related to the process injection mechanism.
Could you please confirm whether there is any supported method to completely disable process injection during the OneAgent installation? If not, could you advise whether there are any additional settings, monitoring rules, or best practices that should be applied to prevent process injection and ensure the OneAgent does not impact application availability on these Windows Exchange servers?
Any guidance on troubleshooting this behavior or recommendations for preventing application downtime during deployment would be greatly appreciated.
Regards,
Mahmoud.
