Update problem on ActiveGate for Dynatrace Managed

[Kundesaibaba]

HI 

We're facing the update problem on one of my managed Dynatrace ActiveGate. We have done the manual update, but synthetic monitoring is offline. What might be the reason for offline?

[radek_jasinski]

Hi @Kundesaibaba 

There can be many reasons for this. Have you verified the log entries?

Radek

[VenkataSainath]

Hi @Kundesaibaba 

if the synthetic activegate has deployed in Linux Vm, First you need to update the Chromium version and then you can update the Activegate softwere.

https://docs.dynatrace.com/docs/shortlink/private-synthetic-location#manual

Regards,

Venkat