Hi @Jamal_Almarabha 😀
Please note I might have omitted some details.
When Dynatrace Managed runs in fully offline (air-gapped) mode with an offline license, the following SaaS-backed features and conveniences are unavailable or limited:
Automatic cluster upgrades & hot-fixes
You must manually download and apply each new Managed-cluster version and emergency patch—no automatic pulls from Mission Control.
Remote Mission Control monitoring & support metrics
Health checks, capacity alerts, and usage data do not flow back to Dynatrace Mission Control—you’ll need your own on-prem monitoring.
Hub-based extension and OneAgent updates
The in-product Extensions Hub is inaccessible. All custom extensions, ActiveGate plugins, and OneAgent installers must be downloaded externally and side-loaded.
Premium High-Availability turnkey solution
SaaS-backed HA/disaster-recovery (“turnkey”) features—including Grail-based log replication—are not supported without Internet connectivity.
Public Synthetic Monitoring
Synthetic tests that rely on Dynatrace-hosted locations won’t run. Only private (ActiveGate-based) synthetic assignments are available.
Grail-powered log analytics to SaaS
You’re limited to classic DDU-based log monitoring or your own on-prem Grail setup; cloud-based Grail ingest is not available.
License consumption notifications & emails
Expiration warnings and quota alerts are sent by Dynatrace’s cloud services—those won’t be delivered, so you must track license use yourself.
In offline mode, you retain full on-prem observability but take on all upgrade, extension-management, HA/disaster-recovery, synthetic-monitoring and capacity-alert responsibilities.
Best regards,
