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[ActiveGate plugin] Problem closure

MathieuB
Observer

Hi,

On an ActiveGate plugin, I report problems with the method 'report_error_event' but I don't find a developper documentation for this method :

How to configure the problem resolution ?

Or how to send a notification to close the problem from the plugin ?

 

1 REPLY 1

Mike_L
Dynatrace Guru
Dynatrace Guru

You'd have to keep calling that function with the same title and description at least once per 15 minutes. Once you stop calling the function the problem will be resolved within 15 minutes.

As for developer documentation, you can find that in the docs folder in the SDK which you downloaded to get started with python extensions.