26 Oct 2022 01:26 PM - last edited on 15 May 2023 03:07 AM by Michal_Gebacki
When configuring the Generic Cisco Device extension I have this error message:
Failed to assign monitoring configuration to ActiveGate. Reason: Extension com.dynatrace.extension.snmp-generic-cisco-device(1.4.6) not available in cache yet (queued for download)
When executing the dynatracesourcesnmp utility from the ActiveGate with the snmpwalk and snmpget parameters to the router I get a correct response in both cases (statusCode=0)
If anyone had this error and was able to correct it, I appreciate your help. Thank you
Solved! Go to Solution.
This error doesn't mean that something is wrong. It means that the extension has not yet been downloaded. Wait a while and it should be fine.
Hey @santruan, any luck with your issue? Was the post by Mateusz helpful? Hope everything works smoothly!
Thanks Mateus, actually the problem was due to the privacy protocol, apparently the wrong one was being configured. Now the extension is working without problems. Thank you very much