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MacAfee ATD sandbox SNMP configuration

Cliffordwilban
Newcomer_

‎05 Mar 2025 04:14 AM - last edited on ‎05 Mar 2025 09:30 AM by Community Team

We have successfully configured the McAfee ATD sandbox with SNMP V3 and established the connection without any issues. However, we are currently unable to view the traffic and are encountering the following error message:

 

1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.499Z] [ds:snmp] [error] [INVALID_CONFIG_ERROR] No such object: metricConfig=com.dynatrace.extension.snmp-generic-device.tcp.passiveopens.count, host=10.XX.XX.XXX, oid=.1.3.6.1.2.1.6.6.0 [status code=32]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.499Z] [ds:snmp] [warning] [GENERIC_ERROR] Function execution failed: Empty results [status code=27]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [error] [INVALID_CONFIG_ERROR] No such object: metricConfig=com.dynatrace.extension.snmp-generic-device.tcp.attemptfails.count, host=10.XX.XX.XXX, oid=.1.3.6.1.2.1.6.7.0 [status code=32]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [warning] [GENERIC_ERROR] Function execution failed: Empty results [status code=27]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [error] [INVALID_CONFIG_ERROR] No such object: metricConfig=com.dynatrace.extension.snmp-generic-device.tcp.estab.resets.count, host=10.XX.XX.XXX, oid=.1.3.6.1.2.1.6.8.0 [status code=32]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [warning] [GENERIC_ERROR] Function execution failed: Empty results [status code=27]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [error] [INVALID_CONFIG_ERROR] No such object: metricConfig=com.dynatrace.extension.snmp-generic-device.tcp.curr.estab, host=10.XX.XX.XXX, oid=.1.3.6.1.2.1.6.9.0 [status code=32]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [warning] [GENERIC_ERROR] Function execution failed: Empty results [status code=27]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [error] [INVALID_CONFIG_ERROR] No such object: metricConfig=com.dynatrace.extension.snmp-generic-device.tcp.hc.in.segs.count, host=10.XX.XX.XXX, oid=.1.3.6.1.2.1.6.17.0 [status code=32]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [warning] [GENERIC_ERROR] Function execution failed: Empty results [status code=27]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [error] [INVALID_CONFIG_ERROR] No such object: metricConfig=com.dynatrace.extension.snmp-generic-device.tcp.hc.out.segs.count, host=10.XX.XX.XXX, oid=.1.3.6.1.2.1.6.18.0 [status code=32]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [warning] [GENERIC_ERROR] Function execution failed: Empty results [status code=27]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [error] [INVALID_CONFIG_ERROR] No such object: metricConfig=com.dynatrace.extension.snmp-generic-device.tcp.retrans.segs.count, host=10.XX.XX.XXX, oid=.1.3.6.1.2.1.6.12.0 [status code=32]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [warning] [GENERIC_ERROR] Function execution failed: Empty results [status code=27]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [error] [INVALID_CONFIG_ERROR] No such object: metricConfig=com.dynatrace.extension.snmp-generic-device.tcp.in.errs.count, host=10.XX.XX.XXX, oid=.1.3.6.1.2.1.6.14.0 [status code=32]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [warning] [GENERIC_ERROR] Function execution failed: Empty results [status code=27]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [error] [INVALID_CONFIG_ERROR] No such object: metricConfig=com.dynatrace.extension.snmp-generic-device.tcp.out.rsts.count, host=10.XX.XX.XXX, oid=.1.3.6.1.2.1.6.15.0 [status code=32]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [warning] [GENERIC_ERROR] Function execution failed: Empty results [status code=27]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [error] [INVALID_CONFIG_ERROR] No such object: metricConfig=com.dynatrace.extension.snmp-generic-device.udp.hc.in.datagrams.count, host=10.XX.XX.XXX, oid=.1.3.6.1.2.1.7.8.0 [status code=32]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [warning] [GENERIC_ERROR] Function execution failed: Empty results [status code=27]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [error] [INVALID_CONFIG_ERROR] No such object: metricConfig=com.dynatrace.extension.snmp-generic-device.udp.noports.count, host=10.XX.XX.XXX, oid=.1.3.6.1.2.1.7.2.0 [status code=32]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [warning] [GENERIC_ERROR] Function execution failed: Empty results [status code=27]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [error] [INVALID_CONFIG_ERROR] No such object: metricConfig=com.dynatrace.extension.snmp-generic-device.udp.in.errors.count, host=10.XX.XX.XXX, oid=.1.3.6.1.2.1.7.3.0 [status code=32]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [warning] [GENERIC_ERROR] Function execution failed: Empty results [status code=27]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.500Z] [ds:snmp] [error] [INVALID_CONFIG_ERROR] No such object: metricConfig=com.dynatrace.extension.snmp-generic-

 

 

Could you please advise on a solution to resolve this issue? Your assistance would be greatly appreciated.

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p_devulapalli
Champion

‎06 Mar 2025 12:27 AM

@Cliffordwilban Could you please verify the SNMP OID's that you are trying to query are actually present on the device? You mentioned its a McAfee ATD sandbox, does the device MIB have the variables that you are trying to query?

You can verify it by running a snmp walk from another server to this sandbox and see if the variables that you are trying to query are actually available .

 

1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.499Z] [ds:snmp] [error] [INVALID_CONFIG_ERROR] No such object: metricConfig=com.dynatrace.extension.snmp-generic-device.tcp.passiveopens.count, host=10.XX.XX.XXX, oid=.1.3.6.1.2.1.6.6.0 [status code=32]
[1b43039e-8448-3c6f-ac09-09c8969b02a7][5953355007956582779][191158][err][2025-03-04 10:12:51.499Z] [ds:snmp] [warning] [GENERIC_ERROR] Function execution failed: Empty results [status code=27]

Phani Devulapalli
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