Microsoft 365, Office 365 extension

[CDoorbar83]

I have successfully setup the new M365 extension.

i am after some extra information on the metric "office365.tenant.service.health",  what does the count reflect ?  we have some services showing as 3 and others 9.  

Are the preset thresholds (8/5/0)  examples thresholds ?

[Moviri · Accepted solution]

Hello,

The metric "office365.tenant.service.health" represents the current health of the different M365 services. The specific service recorded by a metric line can be determined by looking at the "service" dimension. The value of the "Service Health Status" metric is calculated using a mapping between the possible status of each service to a numerical value:

serviceOperational -> 0,
falsePositive -> 1,
serviceRestored -> 2,
postIncidentReviewPublished -> 3,
verifyingService -> 4,
restoringService -> 5,
extendedRecovery -> 6,
investigating -> 7,
investigationSuspended -> 8,
serviceDegradation -> 9,
serviceInterruption -> 10,

These values increase as the corresponding service status becomes worse. Three tiers of service status can be used, values 0-4 are a healthy status, values 5-7 are in a warning state, and values 8 and above are considered an error status. These tiers are used in the default dashboard.