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Oracle DataBase extension Loss Data

ayamaya
Contributor

I have my databases in RDS AWS from oracle, I just activated the Oracle extension but I have problems with the data being displayed from the tablespaces, the following validations have already been done:
1. Activegate already has access.
2. FW does not have a block from Activegate to the DB
3. The User created in DB does have all the permissions and the direct test is done in the database and gives the information.

The problem we currently have is the following:
1. The information is not constant as shown in the image.

ayamaya_0-1691784386901.png

2. Some databases show the following error: "Polling finished with issues for endpoints:xxxxxx.rds.amazonaws.com:1521/xxxx"

2 REPLIES 2

MateuszKacprzak
Dynatrace Helper
Dynatrace Helper

Hi

In that case, it is recommended to create a support ticket.

Thanks,

Mateusz

sundarv1
Organizer

We are also facing issues. Did you got any response from support ticket?.

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