Upgrade of Oracle Extension

[mn_24]

Hello,

we've upgraded the Oracle Extension from 3.3.3 to 3.5.0.

Because we didn't want to receive any incidents during this activity , we've created an Automatic TAG and a Maintenance Window with a timeframe of 1 hour. Unfortunately we have received a couple of (not from each database) incidents not only in Dynatrace but also transfered in ServiceNow. Could anyone clarify - why this had happened?

[AntonPineiro]

Hi,

I think maintenance window scope was not defined correctly. I would review which entities were defined in maintenance window and which entities have that tag.

Best regards

[mn_24]

Hi Anton,

I have just added some screenshots. But I checked and I am sure that the TAG was on each oracle process group.

[AntonPineiro]

Hi,

And which entity has gotten problem? Has that entity that tag?

Best regards