Hello folks, one developer from our company cannot find the distributed traces for service running on IIS. Is that the case of deep monitoring not working in its process? Please advise.
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Hi @alexrp25 ,
on the IIS process itself, Dynatrace won't show you any distributed traces. They will be shown on the IIS Application Pool processes. If you can't see any traces on those processes, then deep monitoring is not enabled or the process has not yet been restarted.
Thank you for the input Julius. So IIS must be defined as a custom process monitor rule, right? I was reading the documentation and IIS is not included in the built-in processes monitoring rules. I just want to make sure.
No, you don't needy any custom process monitoring rule for that. The actual processing happens in the IIS Application Pool, not in IIS. The Application Pools are monitored by default.
Screenshot from the demo environment - you won't have any services (thus any traces) on the IIS process group (1). You should see services on the IIS Application Pool processes (2).