Error with oneAgent installation

[Sij]

We are getting below error while installing oneagent on windows server. 

ERROR [WebContainer : 13] [RequestConvId=befd76707b1b156bX4fd18ff0X18fe7bd09b5X6d88] BufferedHttpResponseFilter Failed in response SessionScope object is invalid, it must be created correctly first using the create() method. Request: com.dynatrace.agent.introspection.uem.impl.CacheHookingRequestWrapper@1e339fff. Response: com.dynatrace.agent.introspection.uem.impl.AgentInjectingResponseWrapper@8a46b795 .

Agent : Dynatrace-OneAgent-Windows-1.291.121.20240531-083741.exe

[Babar_Qayyum · Accepted solution]

Hello @Sij 

Is this the first time you are installing the agent on the host (you can contact to the support)? if not

For a complete OneAgent uninstallation, remove the following, and the install the new agent:

• Log files located at %PROGRAMDATA%\dynatrace\oneagent\log.
• Configuration files located at %PROGRAMDATA%\dynatrace\oneagent\agent\config.

Regards,

Babar