19 May 2023 02:49 AM
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19 May 2023 06:14 AM
An external service to Dynatrace is any service that is called by your application or another service that isn't directly monitored by Dynatrace OneAgent is considered to be an external service.
You can find more definitions here: Dynatrace glossary | Dynatrace Docs
19 May 2023 10:27 AM
Dynatrace considers a service to be external if the service being called is outside the management zone of the caller.