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Follow-up on old thread: Separate problems open for each service

RomanG
Visitor

Hello team,

I'm revisiting this topic to see if there have been any updates or workarounds since it was last discussed two years ago.

I'm referring to this previous thread: "Dynatrace merges the service problems with same root cause. But is there a way to have separate problems open for each of those services?"

In short, the issue is that Dynatrace groups service problems that share the same root cause into a single problem. However, in some cases, we would prefer to have separate problems created per affected service, even if the root cause is shared.

Has anyone found a way to achieve this behavior, or is this still a limitation in the current version?

Any insights or experiences would be greatly appreciated.

Thanks in advance!

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