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Full-stack / Infra / Foundation billing overlap in DPS?

AntonioSousa
DynaMight Guru
DynaMight Guru

Before I put in a Product Idea for this, could someone double-check, please?

Implemented a mechanism for automating monitoring mode changes on some rarely used servers, in DPS.

To my surprise, I discovered that Dynatrace charges 15 minutes for Full-Stack, and another 15 minutes for Foundation, in the same 15 minute period, for the same server, when a change is done.

And while this does not breach what is said in https://docs.dynatrace.com/docs/license/capabilities/app-infra-observability/full-stack-monitoring
I believe Dynatrace should not be billing these two monitoring modes, for a same server, in any 15 minute period where we change monitoring mode. The higher mode should be the only one billed.

And while I discovered this doing it through the API, I believe it is happening also when you change it manually.

And I can imagine that it will be billed 3 times, if we eventually also change it to Infra mode in the same period.

PS: As it seems to be confirmed, put in Product Idea: https://community.dynatrace.com/t5/Product-ideas/Don-t-charge-twice-same-host-when-changing-OneAgent... 

Antonio Sousa
3 REPLIES 3

Julius_Loman
DynaMight Legend
DynaMight Legend

Well spotted. It makes perfect sense to have only one billing event for a host, the most "expensive" one.
Although the DPS rate card theoretically allows you to have infra mode more expensive than full stack 🙂 

Dynatrace Ambassador | Alanata a.s., Slovakia, Dynatrace Master Partner

@Julius_Loman ,
Thanks for the confirmation. Will be putting in a Product Idea very soon.

Antonio Sousa

Hi,

Your product idea raised https://community.dynatrace.com/t5/Product-ideas/Don-t-charge-twice-same-host-when-changing-OneAgent... 

Best regards

❤️ Emacs ❤️ Vim ❤️ Bash ❤️ Perl

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