When we discuss the how to deploy multiple Security Gateway, almost all customers asked us how OneAgent connects Security Gateway and SaaS tenant. We have faced this question many times. So, we would like to understand correctly that.
We suppose that OneAgent and SecurityGateway work as follows. Could you tell me whether it is correct?
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1. Yes this is included
2. There is load status for resources of the SGW presented in dynatrace
3. I assume this is if you add/remove nodes in a cluster. The SGW is aware of new nodes remvoed/added. For SaaS dynatrace is already doing this for you so no need to worry about nodes. You can configure SGW for multiple environments, however.
4. No all the nodes are treated equally, same for SGWs in that respect. There is no "load balancing" feature if there is >1SGW available for the OneAgent to talk back to.
Points 5 and 6 I think are addressed in point 4. Since we are sending back to the DNS dynatrace is managing there is not a requirement for prioritisation.
In short, the OneAgent will treat all SGW's as equal if it can talk with them (if not tries another or cluster direct). The components at the moment are not location aware. You can control this on a network level (blocking comms). In the future, location awareness will come into place and a OneAgent will have a preferred local SGW.
Hope that helps, but please let me know if I have misunderstood the points here.