Issue between Informatica Cloud and Dynatrace

[kk00734604]

Hello Everyone,

We have identified an issue between Informatica Cloud and Dynatrace. The issue is documented in the links below, and Informatica Support is already tracking it.

Dynatrace (APM Tool) Impact on Informatica Cloud Agent Services and Tasks.

https://community.dynatrace.com/t5/Heads-up-from-Dynatrace/No-access-to-classes-jsa-might-be-thrown-...

https://community.dynatrace.com/t5/Open-Q-A/OneAgent-Process-Injection-Incompatibility-with-classes-...

Based on the latest information provided by Informatica, the incompatibility should be resolved in OneAgent version 1.301 and later.

However, we currently have a newer version of OneAgent installed on our SE Informatica EC2 instances (infapwcnp and infaiicsnp), and the issue still persists.

Could anyone help on this?

[p_devulapalli]

@kk00734604 Can you please reach out to DT Support incase not already raised ?

[kk00734604]

Thanks for your response, I already raised a support case, they suggested us to raise RFE.