The Dynatrace OneAgent has been running in Infrastructure Monitoring mode for about a month, without problems so far.
However, during a period of runtime of a database server, found to be of high RAM congestion, reaching 92%, the server stopped and restarted, with blue display, saying that the NPCAP.SYS element was what caused it.
After checking the technical documentation, it seems that WinPcap as well as Npcap must be removed if both technologies (WinPcap and Npcap) reside on the same machine. Following that, the OneAgent would also have to be uninstalled, and then a clean installation will have to be performed, only then it can be guaranteed that it functions properly.
Anybody else experienced it, and what additional steps did you take to solve it?
- Operating System Version: Windows Server 2016 Standard 1607, 10.0.14393
- OneAgent Mode: Infrastructure
- Virtualization: VMWare
