Process availability & Disk edge default Problem title changed

[rastislav_danis]

Last version of Agent (1.341) introduced new Problem title for Process availability "Below the minimum process count". Previously there were info about rule name that was breached. Now we need to open each problem to determine which process has issue. 

Similar situation appeared for Disk edge, where problem title is now "Low available disk space available", name of disk only appears after opening the Problem.

Is there any reason behind these "enhancements"?

Thanks for any info.

[ChadTurner]

@rastislav_danis can you share with us an image of what you are seeing? In the gen 3 UI of the new problems page, I can see the affected entities in the problem without needing to drill in. If you are looking to adjust the overall title of the problem card, you'll need to build out custom metrics/anomalies. 

[rastislav_danis]

Hi, these are default Dynatrace problems (not generated via metric events). Previously i was able to say which disk has issue, which process is not running by just looking into problem list (message was in Problem title). Now i have to open problem and look into message, Problem title is only generic. Btw this customer is on Managed.

[ChadTurner]

What Version were they on before their recent upgrade on Managed? I do recall years ago in the Gen 1 UI Dynatrace had more information in the title of the problem card, but as they evolved the problems page, the Out Of The Box alerts used universal language such as "Process unavailable" "Host unavailable" "CPU Saturation" "Memory Exhaustion" etc... then the impacted entity is listed in the following column. 

For ITSM integration like Service now, we had put in a placeholder of {ImpactedEntity} in the alert title in order to alert the user via email/Servicenow as to the impacted entity without clicking into the problem notification. 

[rastislav_danis]

Hi Chad,

they come through each version of Managed. Before 1.342 update Problems looked like:

(disk edge)

(process availability)

[rastislav_danis]